About Us

Rural/Metro is a national leader in private ambulance and fire protection services in 21 states and nearly 700 communities from coast to coast.

- 911 Emergency Ambulance ServicesWe are the exclusive provider of 911 emergency ambulance services under 90 contracts nationwide, including some of the largest counties and cities in the nation. We take great pride in our customer satisfaction and overall contract retention rate. 

- Interfacility Ambulance Services From large hospital networks and healthcare systems to skilled nursing facilities, we are the trusted ambulance service under more than 800 preferred provider arrangements throughout the U.S. 

- Community & Industrial Fire Protection Services:  We are the national leader in private fire protection services to dozens of unincorporated communities around the nation, such as Maricopa County, Arizona and Knox County, Tennessee.  We are also the recognized expert in on-site industrial fire protection services, including airports, manufacturing plants and oil refineries.  We are proud to include Fed-Ex, Citgo and Bell Helicopter among our customers.

Rural/Metro’s EMS professionals provide more than 1.5 million 911
emergency and interfacility transports annually. Our firefighters
respond to more than 63,000 calls for assistance each year.

The hallmarks of our dedication to the communities, patients and customers we serve lie in our tireless commitment to:

    • Clinical excellence & standardized best practices
    • Response time reliability
    • Industry-leading safety and compliance standards
    • Superior technology
    • Expert customer care
    • Cost-saving business models

 

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