Rural/Metro-Central New York Receives Perfect Score on National Accreditation Renewal

SYRACUSE, NY (March 29, 2013)-- Rural/Metro Medical Services is pleased to announce it has achieved a perfect score in the three-year renewal of its accreditation from the Commission on Accreditation of Ambulance Services (CAAS). In 1993, Rural/Metro was one of the first ambulance services in the country to achieve accreditation, and has been Central New York’s only CAAS accredited agency since that time.

“Rural/Metro has an ongoing commitment to provide the absolute highest quality ambulance service to the people of Central New York. Maintaining the gold standard of accreditation through CAAS is evidence that you can always count on Rural/Metro,” said Mike Addario, Division General Manager. In New York State, only five agencies have achieved CAAS accreditation. Three of those are Rural/Metro operations in Syracuse, Buffalo, and Rochester.

The Commission on Accreditation of Ambulance Services (CAAS) was established to encourage and promote quality patient care in America’s medical transportation system. CAAS accreditation signifies the “gold standard” of the ambulance industry.

CAAS is an independent accrediting agency formed by the American College of Emergency Physicians, the National Association of EMS Physicians, the National Association of State EMS Directors, the International Association of Fire Chiefs and several other organizations. The accreditation process requires an organization to meet over 100 different standards covering all aspects of ambulance operations. Some of these standards include mutual aid and disaster coordination, community education, credentialing, training, clinical standards, and quality improvement. Agencies must renew their accreditation every three years by going through a full review and on-site inspection.

Rural/Metro Medical Services of Central New York has achieved perfect accreditation scores in previous triennial re-accreditation processes as well, including 2004, 2007, and 2010. “This achievement means that the exceptional work our staff does every day is above and beyond national standards for emergency medical services. We stand committed to all aspects of quality delivery of prehospital care,” Addario said.

Celebrating its 60th year of service to Syracuse and Central New York, Rural/Metro has been an integral part of the region’s healthcare delivery system since 1953. Rural/Metro is the only accredited ambulance service in the region.

With a current staff of more than 320 personnel, Rural/Metro is the largest employer of emergency medical services providers in the area, responding to more than 63,000 calls annually throughout Central New York. Rural/Metro Medical Services operates locally within a six county local region. For more information, go to


Melissa Fleischmann
Public Relations Manager
Rural/Metro Medical Services
(315)701-7029 office
(315)214-9755 cell
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